Refund policy
Return & Refund Policy
Thank you for shopping with VantiqMen. We want every customer to feel confident when purchasing our digital products and eBooks.
Please read our return and refund policy carefully before making a purchase.
1. Refund Eligibility for eBooks
We offer refunds for digital products and eBooks under the following conditions:
- The refund request must be made within 7 days of purchase
- You must provide your order number or proof of purchase
- The request must include a valid reason for the refund
Once approved, the refund will be sent back to the original payment method used during checkout.
2. Situations Eligible for Refunds
Refunds may be approved if:
- You purchased the product by mistake
- You experienced technical issues accessing the file
- You received the wrong digital product
- The file is corrupted or incomplete
We aim to handle all refund requests fairly and professionally.
3. Non-Abusive Refund Policy
To protect against abuse, we reserve the right to refuse refund requests in cases such as:
- Repeated refund requests from the same customer
- Fraudulent activity
- Abuse of the refund system
- Unauthorized sharing or distribution of our digital products
4. Refund Processing Time
Once your request is reviewed and approved:
- Refunds are usually processed within 5 to 10 business days
- Processing time may vary depending on your payment provider or bank
You will receive a confirmation once the refund has been issued.
5. Contact Us
For refund requests or support, please contact us through our official contact page and include:
- Your full name
- Order number
- Email used during purchase
- Reason for the refund request
We are committed to providing a smooth and fair customer experience.
Thank you for choosing VantiqMen.